Privacy Policy

Privacy Policy – Blake & Carter

Last updated: October 2025

We appreciate your visit to our website and thank you for your interest. This privacy policy explains how we handle your personal data when you use our website. “Personal data” means any information that can directly or indirectly identify you.

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1 We are pleased that you are visiting our website. The following explains how we process your personal data when you use our site.

1.2 The controller responsible for data processing on this website, as defined by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, is Blake & Carter. The controller determines the purposes and means of processing personal data.

1.3 For security reasons, this website uses SSL or TLS encryption to protect the transmission of personal and confidential information (such as orders or contact requests). A secure connection can be recognised by the “https://” prefix and the padlock symbol in your browser’s address bar.

2) Data Collection When Visiting Our Website

When you use our website for informational purposes only (for example, without registering or submitting information), we collect only the data your browser transmits to our server (known as “server log files”).

This may include:

  • Visited pages

  • Date and time of access

  • Amount of data transferred

  • Referrer URL (the site from which you arrived)

  • Browser type and version

  • Operating system used

  • IP address (anonymised where possible)

Data processing is based on our legitimate interest (Article 6(1)(f) UK GDPR) in maintaining website stability, functionality, and security. The data is not shared or used for other purposes unless there is evidence of unlawful use.

3) Cookies

To make your visit more enjoyable and enable certain functions, we use cookies — small text files stored on your device.

  • Session cookies are deleted after you close your browser.

  • Persistent cookies remain stored and help us (or third-party partners) recognise your browser during future visits.

If personal data is processed via cookies, this is based on Article 6(1)(b) UK GDPR (contract performance) or Article 6(1)(f) UK GDPR (legitimate interest in website functionality and customer experience).

You can manage or disable cookies in your browser settings. Please note that disabling cookies may limit website functionality.

4) Contacting Us

When you contact us (via form or email), we collect the information necessary to respond to your request.

Data is processed for:

  • Customer communication and support

  • Technical administration

The legal basis is our legitimate interest (Article 6(1)(f) UK GDPR).
If your contact relates to a contract, Article 6(1)(b) UK GDPR (performance of a contract) also applies.

Your data will be deleted once your enquiry has been resolved, unless retention is required by law.

5) Account Creation and Order Processing

Personal data provided during registration or purchase is processed under Article 6(1)(b) UK GDPR to fulfil your order.

You may request deletion of your account at any time by contacting info@blakeandcarter.com.
After your order is completed or your account is deleted, your data will be retained only as required for tax or legal purposes.

6) Direct Marketing

6.1 Newsletters

When you subscribe to our newsletter, we use your email address to send offers and updates.
We use a double opt-in process — you will receive a confirmation email to verify your consent.

You may unsubscribe at any time via the unsubscribe link or by emailing info@blakeandcarter.com.

6.2 Existing Customers

If you provided your email when making a purchase, we may send you promotional messages about similar products under our legitimate interest (Article 6(1)(f) UK GDPR).
You can opt out of this at any time.

7) Order Fulfilment and Payment

7.1 Shipping and Payment Providers

We share the necessary data with shipping carriers to deliver your order.
Payment data may be shared with trusted payment processors such as Mollie, PayPal, or Klarna.

7.2 Payment Processors

  • Mollie – processes payments via iDEAL, credit card, Bancontact, Klarna, and PayPal.

  • PayPal – processes payments directly via its platform (may include credit checks).

  • Klarna/Sofort – handles payments and may process limited personal data for verification.

All such transfers are required for contract performance (Article 6(1)(b) UK GDPR).

8) Review Requests

We may send a one-time reminder to leave a product review if you have given explicit consent (Article 6(1)(a) UK GDPR).
You may withdraw your consent at any time by contacting info@blakeandcarter.com.

9) Social Media Links and Plugins

Our website includes social media buttons (e.g. Facebook, Instagram, Google).
These are simple HTML links, meaning no data is transmitted when the page loads.
Once you click a link, a new window opens and the respective platform may process your data in line with its privacy policy.

10) Online Marketing and Analytics

We use third-party tools such as Google Ads, Google Analytics, and Facebook Pixel to measure and improve performance.
All tracking is anonymous and based on legitimate interest (Article 6(1)(f) UK GDPR).
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

11) Data Subject Rights

Under the UK GDPR, you have the right to:

  • Access your data (Article 15)

  • Rectify inaccuracies (Article 16)

  • Request deletion (Article 17)

  • Restrict processing (Article 18)

  • Data portability (Article 20)

  • Withdraw consent (Article 7(3))

  • Lodge a complaint with the Information Commissioner’s Office (ICO) (Article 77)

You may object at any time to processing based on legitimate interest, including direct marketing.

12) Data Retention

We retain data only as long as necessary for legal or business purposes:

  • Commercial and tax records: 7 years

  • Contract and customer records: retained only as required

After these periods, data will be securely deleted unless further retention is legally required.

📩 Contact for Data Protection Queries

Email: info@blakeandcarter.com